BSB40120 Certificate IV in Business*

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

This Certificate consists of 12 units ie: 6 core (in bold) plus 6 elective. All units must be successfully completed to obtain a qualification.

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures, and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communications strategies in the workplace
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBOPS404 Implement customer service strategies
BSBCRT412 Articulate, present and debate ideas
BSBLDR411 Demonstrate leadership in the workplace
BSBPMG430 Undertake project work

Some elective units may be varied to suit the job role or professional development plans. If you need to discuss these options, please contact our office or send an enquiry via the contact us page

(Entry Requirements)
There are no prerequisites for individual units of competency

All courses offered by ABS are delivered in a flexible format to meet student needs usually as a traineeship (if available) or in a similar format with either face to face tuition and mentoring support. Some programs have class based training schedule to assist students with more comprehensive subjects and assessments.

The certificate assessments are competency based and conducted open book comprising both theoretical and practical exercises. Students will be expected to attend all classes (if workshop based) and complete all tasks and activities during the course. There are also activities to be completed outside of the workshops. These activities are aimed at allowing the learners to apply the course content in their own workplace environment.

For more detail please make an enquiry.

The benefits of learning with ABS are:

  • Enrol at any time
  • Resource Materials including Learner Guides & Assessment Workbooks
  • Recognition of Prior Learning (RPL) as outlined below with assessor assistance.
  • Interest free payment plans
  • High graduation/completion rate
  • Dedicated training support with qualified mentor if required
  • Training and assessments aligned to workplace activities and outcomes
  • Government funded support (for some programs and subject to eligibility criteria)

Course fees, charges and payment terms are detailed on our Fees & Charges page in Student Information which can be viewed here.
Click here to download a copy of our current fees and charges

RPL is available for each unit of competency based on relevant workplace experience, formal training and/or other expertise. To apply for RPL please discuss with ABS administration or your trainer/assessor. For (RPL) you will be required to submit a portfolio of evidence within 12 months of the enrollment date.

Please contact our office on (08) 9355 5400 to ask for the information booklet about this process and to confirm fee options.

Enrol today for BSB40120 Certificate IV in Business*

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