BSB20115 – Certificate II in Business

Description

The Certificate II in Business will prepare individuals for an entry level position in business administration with training in customer service, communication, computer skills, spreadsheet creation, business record-keeping and WH&S / OH&S. It will enable individuals to enter the workplace in a administrative tole within a broad range of industries, or, advance current career standing opportunities.

Nationally Recognised Training

ABS is a Registered Training Organisation (ID: 51804) and meet the Standards for RTOs 2015. We participate in ongoing audits to ensure our training and qualifications offered are current and compliant to these standards.

Course outline

The certificate consists of 1 core unit plus 11 elective units. Below is an example course outline, a range of other elective units are available and we can tailor the qualification to suit your requirements. All units must be successfully completed to obtain a qualification.

Code Title
BSBWHS201 Contribute to health and safety of others
BSBIND201 Work effectively in a business environment
BSBWOR202 Organise and complete daily work activities
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBWOR204 Use business technology
BSBWRT301 Write simple documents
BSBCMM201 Communicate in the workplace
BSBCUS201B Deliver a service to customers
BSBWOR203 Work effectively with others
BSBINN201 Contribute to workplace innovation
BSBSUS201 Participate in environmentally sustainable work
practices

For more information regarding other elective units available for this course please contact our office.

Prerequisites

(Entry Requirements)
There are no specific entry requirements for this qualification

Delivery and Assessment

All courses offered by ABS are delivered in a flexible format to meet student needs usually as a traineeship (if available) or in a similar format with either face to face tuition and mentoring support. Some programs have class based training schedule to assist students with more comprehensive subjects and assessments.

The certificate assessments are competency based and conducted open book comprising both theoretical and practical exercises. Students will be expected to attend all classes (if workshop based) and complete all tasks and activities during the course. There are also activities to be completed outside of the workshops. These activities are aimed at allowing the learners to apply the course content in their own workplace environment.

For more detail please make an enquiry.

Why train with ABS?

The benefits of learning with ABS are:

  • Enrol at any time
  • Resource Materials including Learner Guides & Assessment Workbooks
  • Recognition of Prior Learning (RPL) as outlined below with assessor assistance.
  • Interest free payment plans
  • High graduation/completion rate
  • Dedicated training support with qualified mentor if required
  • Training and assessments aligned with to workplace activities and outcomes
  • Government funded support (for some programs and subject to eligibility criteria)

Fees & Charges

Course fees, charges and payment terms are detailed on our Fees & Charges page in Student Information which can be viewed here.

RPL

RPL is available for each unit of competency based on relevant workplace experience, formal training and/or other expertise. To apply for RPL please discuss with ABS administration or your trainer/assessor. For (RPL) you will be required to submit a portfolio of evidence within 12 months of the enrollment date.

Please contact our office on (08) 9355 5400 to ask for the information booklet about this process and to confirm fee options.

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